Privacy Policy
Effective Date: 27-11-2024
Terryscustomengraving.com (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party payment gateways)
1.2 Non-Personal Information
- Browser type and version
- IP address
- Device information
- Website usage data through cookies and analytics tools
1.3 Customization Details
- Product customization requests, including text, designs, and other details provided by you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your order status, inquiries, or updates.
- To personalize your experience by offering customized products.
- To improve our website functionality and services.
- To comply with legal obligations and prevent fraud.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: With third-party vendors or partners involved in payment processing, order delivery, or website hosting.
- Legal Requirements: If required by law, to comply with legal proceedings, or protect our rights.
4. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality.
- Analyze user behavior to improve our services.
- Provide a seamless browsing experience.
You can disable cookies in your browser settings, but this may affect the website’s functionality.
5. Data Security
We implement industry-standard measures to safeguard your personal information, including:
- Secure socket layer (SSL) encryption for data transfer.
- Restricted access to sensitive data.
- Regular security assessments.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications.
- Request data portability or limit data processing.
To exercise these rights, please contact us at: info@terryscustomengraving.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this policy. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@terryscustomengraving.com
Phone: +1 760 828 2828